Refund and Returns Policy

Returns and Exchanges Due to the nature of digital products (such as software, e-books, music, videos, online courses, and other downloadable or streamable items), we generally do not accept returns or exchanges, except for the cases outlined below.
Refunds We offer refunds only in the following cases:
- The product has not been downloaded or used (for example, if you have not started using or downloading the product yet).
- The product is defective, incomplete, or does not match the described features. To request a refund, please contact our support team within 7 days from the date of purchase. We will review your request as soon as possible and get back to you for further details.
Disclaimer Please note that if the digital product has been used or downloaded, we cannot offer a refund or exchange, except in cases where the product is defective or does not match the description.
How to Request a Refund To request a refund, please contact our support team via email or through the contact form on our website. Include your order number, details of the issue, and, if possible, provide evidence (such as screenshots or a description of the issue).
Refund Processing Once we receive your request, we will review it within 3-5 business days and, if necessary, process the refund. The refund will be made via the same payment method used during the purchase.
Exclusions
- We cannot provide a refund if the digital product has been downloaded, installed, or used in full or in part.
- For digital service subscriptions, refunds are not available after activation of the service.

Thank you for your understanding, and we hope your experience with us is positive. If you have any questions, our support team is always here to help!